Student Complaint Process
For In-State Students
MTCC Grievance Procedure for Students
All opportunities for resolution with the appropriate persons at MTCC must be exhausted, before filing a complaint with the North Carolina Office of Post-Secondary Education, the individual may file a complaint with the following office:
North Carolina Office of Post-Secondary Education Complaints
c/o Student Complaints
910 Raleigh Road, Chapel Hill, NC 27515-2688
Email: studentcomplaint@northcarolina.edu
Website: https://studentcomplaints.northcarolina.edu/
Student Complaint Form: https://studentcomplaints.northcarolina.edu/form to submit the complaint electronically
Alabama
Alabama Commission on Higher Education
P.O. Box 302000
Montgomery, AL 36130-2000
Telephone: (334) 242-1998
Fax: (334) 242-0268
Alaska
Alaska Commission on Post-Secondary Education
P.O. Box 110505
Juneau, AK 99811-0505
Telephone: (907) 465-2962
Fax: (907) 465-5316
Arizona
Arizona State Board for Private Post-Secondary Education
1400 W. Washington Street, Room 260
Phoenix, AZ 85007
Telephone: (602) 542-5709
Fax: (602) 542-1253
Arkansas
Arkansas Higher Education Coordinating Board
Arkansas Department of Higher Education
114 East Capitol Avenue
Little Rock, AR 72201
Telephone: (501) 371-2000
Email: ADHE_Info@adhe.edu
California
California Bureau of Private Post-Secondary Education
P.O. Box 980818
W. Sacramento, CA 95798-0818
Telephone: (916) 431-6959
Fax: (916) 263-1895
Colorado
Colorado Department of Higher Education
1560 Broadway, Suite 1600
Denver, CO 80202
Telephone: (303) 866-2723
Fax: (303) 866-4266
Connecticut
Office of Higher Education
61 Woodland Street
Hartford, CT 06105-2326
Telephone: (860) 947-1801
Email: webmaster@ctdhe.org
Delaware
Delaware Department of Education
Delaware Higher Education Office
John G. Townsend Building
401 Federal Street
Dover, DE 19901
Telephone: (302) 735-4000
Fax: (302) 739-4654
District of Columbia
District of Columbia Office of the State Superintendent of Education
Education Licensure Commission
810 First Street, NE, 9th Floor
Washington, DC 20002
Telephone: (202) 442-4343
Alternative Telephone: (202) 442-4465
Florida
Florida Commission on Independent Education
325 W. Gaines Street, Suite 1414
Tallahassee, FL 32399-0400
Telephone: (850) 245-0505
Fax: (850) 245-9667
Georgia
Georgia Nonpublic Post-Secondary Education Commission
2082 East Exchange Place #220
Tucker, GA 30084-5334
Telephone: (770) 414-3300
Fax: (770) 414-3309
Hawaii
Hawaii State Board of Education
P.O. Box 2360
Honolulu, HI 96804
Telephone: (808) 933-0910
Fax: (808) 933-8845
Idaho
Idaho State Board of Education
Attn: State Coordinator for Private Colleges and Proprietary Schools
P.O. Box 83720
Boise, ID 83720-0037
Telephone: (208) 334-2270
Fax: (208) 334-2632
Email: board@osbe.idaho.gov
Illinois
Associate Director for Diversity and Outreach
Illinois Board of Higher Education
1 N. Old State Capitol Plaza, Suite 333
Springfield, IL 62701-1377
Telephone: (217) 782-2551
Fax: (217) 782-8548
Indiana
Academic Programs Manager
Indiana Commission for Higher Education
101 West Ohio Street, Suite 550
Indianapolis, IN 46204-1984
Telephone: (317) 232-1320
Fax: (317) 233-4219
Iowa
Iowa College Student Aid Commission
430 East Grand Avenue, FL 3
Des Moines, IA 50309
Telephone: (515) 725-3400
Fax: (515) 725-3401
Kansas
Kansas Board of Regents
1000 SW Jackson Street, Suite 520
Topeka, KS 66612-1368
Telephone: (785) 296-4917
Fax: (785) 296-7052
Kentucky
CPE Consumer Complaint
Council on Post-Secondary Education
1024 Capital Center Drive, Suite 320
Frankfort, KY 40601
Telephone: (502) 573-1555
Fax: (502) 573-1535
Louisiana
SARA Student Complaints
Louisiana Board of Regents
P.O. Box 3677
Baton Rouge, LA 70821-3677
Telephone: (225) 342-4253
Fax: (225) 342-9318
Maine
SARA Complaints
Maine Department of Education
23 State House Station
Augusta, ME 04333-0023
Telephone: (207) 624-6600
Fax: (207) 624-6700
Maryland
Consumer Protection Division
Office of Attorney General
200 Saint Paul Place
Baltimore, MD 21202
Telephone: (410) 260-4500
Fax: (800) 974-0203
Massachusetts
Massachusetts Department of Higher Education
One Ashburton Place, Room 1401
Boston, MA 02108
Telephone: (617) 994-6950
Fax: (617) 727-0955
Michigan
State of Michigan
Department of Licensing and Regulatory Affairs
Corporations, Securities, & Commercial Licensing Bureau Administrative Services Section-Complaint Intake
P.O. Box 30018
Lansing, MI 48909
Telephone: (517) 373-1820
Fax: (517) 373-2129
Minnesota
Institutional Registration & Licensing
Minnesota Office of Higher Education
1450 Energy Park Drive, Suite 350
St. Paul, MN 55108-5227
Telephone: (651) 642-0567
Fax: (651) 642-0675
Mississippi
Mississippi Commission on College Accreditation
Student Complaints
3825 Ridgewood Road
Jackson, MS 39211-6453
Telephone: (601) 432-6372
Fax: (601) 432-6225
Missouri
Missouri Department of Higher Education
205 Jefferson Street
P.O. Box 1469
Jefferson City, MO 65102-1469
Telephone: (573) 526-1577
Fax: (573) 751-6635
Montana
Montana Board of Regents
Office of Commissioner of Higher Education
Montana University System
2500 Broadway Street
P.O. Box 203201
Helena, MT 59620-3201
Telephone: (406) 444-6570
Email: emorrison@montana.edu
Nebraska
Nebraska’s Coordinating Commission for Post-Secondary Education
ATTN: Complaints
P.O. Box 95005
Lincoln, NE 68509-5005
Telephone: (402) 471-2847
Fax: (402) 471-2886
Nevada
Vice-Chancellor for Academic and Student Affairs
SARA Portal Agency
Nevada System of Higher Education
2601 Enterprise Road
Reno, NV 89512
Telephone: (702) 486-7330
Fax: (702) 486-7340
New Hampshire
New Hampshire Department of Education
101 Pleasant Street
Concord, NH 03301-3494
Telephone: (603) 271-3494
Email: patricia.moquin@pec.state.nh.us
New Jersey
Secretary of Higher Education
New Jersey Higher Education
P.O. Box 542
Trenton, NJ 08625-0542
Telephone: (609) 588-3266
Email: nj_che@che.state.nj.us
New Mexico
New Mexico Higher Education Department
2048 Galisteo Street
Santa Fe, NM 87505-2100
Telephone: (505) 476-8400
Fax: (505) 476-8453
New York
New York State Education Department, Office of Higher Education
New York Office of College and University Evaluation
EBA Room 960
Albany, NY 12234
Telephone: (518) 474-2593
Fax: (518) 486-2779
North Carolina
North Carolina Post-Secondary Education Complaints
C/O Student Complaints
University of North Carolina System Office
910 Raleigh Road
Chapel Hill, North Carolina 27515-2688
Telephone: (919) 962-4550
Email: studentcomplaint@northcarolina.edu
North Dakota
Vice-Chancellor of Academic and Student Affairs
North Dakota University System
600 East Boulevard Avenue
Bismarck, ND 58505-0230
Telephone: (701) 328-3180
Fax: (701) 328-1255
Ohio
Ohio Department of Higher Education
25 South Front Street
Columbus, OH 43215
Telephone: (614) 466-2752
Fax: (614) 466-2219
Oklahoma
Oklahoma State Regents for Higher Education
655 Research Parkway, Suite 200
Oklahoma City, OK 73104
Telephone: (405) 225-9100
Email: communicationsdepartment@osrhe.edu
Oregon
Higher Education Coordinating Commission
ATTN: Complaints – SARA
775 Court Street NE
Salem, OR 97301
Telephone: (503) 947-5600
Fax: (503) 378-5156
Pennsylvania
Pennsylvania Department of Education
333 Market Street
Harrisburg, PA 17126
Telephone: (717) 783-6137
Fax: (717) 783-6139
Puerto Rico
Puerto Rico Council on Education (Consejo de Educacion de Puerto Rico)
P.O. Box 19900
San Juan, PR 00910-1900
Telephone: (787) 641-7100
Fax: (787) 641-2573
Rhode Island
Office of Post-Secondary Commissioner
560 Jefferson Blvd.
Warwick, RI 02886-1304
Telephone: (401) 456-6008
Email: dgrossman-garber@ribghe.org
South Carolina
South Carolina Commission on Higher Education
Academic Affairs
1122 Lady Street, Suite 300
Columbia, SC 29201
Telephone: (803) 737-2260
Fax: (803) 737-2297
Email: info@che.sc.gov
South Dakota
South Dakota Board of Regents
306 East Capitol Avenue
Pierre, SD 57501
Telephone: (605) 773-3455
Fax: (803) 737-2297
Email: sdbor@state.sd.us
Tennessee
DPSA Complaints
Tennessee Higher Education Commission
Parkway Towers, Suite 1900
Nashville, TN 37243-0830
Telephone: (615) 741-3605
Fax: (615)741-6230
Texas
Texas Higher Education Coordinating Board
Office of General Counsel
P.O. Box 12788
Austin, TX 78711-2788
Telephone: (512) 427-6101
Utah
Utah System of Higher Education
Board of Regents Building
The Gateway
600 South 400 West
Salt Lake City, UT 84101
Telephone: (801) 530-6601
Fax: (801) 530-6001
Vermont
Post-Secondary Approvals
Vermont Agency of Education
219 North Main Street, Suite 402
Barre, VT 05641
Telephone: (802) 828-3135
Washington
Washington Student Achievement Council
917 Lakeridge Way SW
Olympia, WA 98502
Telephone: (360) 753-7869
West Virginia
West Virginia Higher Education Policy Commission
1018 Kanawha Boulevard, East, Suite 700
Charleston, WV 25301
Telephone: (304) 558-4016
Wisconsin
University of Wisconsin System
Academic Programs and Educational Innovation
1612 Van Hise Hall
1220 Linden Dr.
Madison, WI 53706
Telephone: (608) 266-1996
Fax: (608) 264-8477
Wyoming
Wyoming Community College Commission
2300 Capital Ave, 5th Floor, Suite B
Cheyenne, WY 82002
Telephone: (307) 777-5712
Email: mills@wyo.gov