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McDowell Tech will hold a remote learning day for day and night students on Monday, February 2nd . Faculty and staff will have a virtual workday according to instructions from your supervisor.

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Rachel Pearson

Rachel Pearson

Department Chair - Business Technologies & Faculty - Office Administration/Operations Management
828-652-0658

Office Administration: General Office Admininstration

Streamline Success: General Office Administration

The General Office Administration program is your gateway to a versatile career in the modern workplace. Designed to build a broad foundation of administrative skills, this program equips you to confidently manage office operations, communicate effectively, and support organizational success across various industries.

What You’ll Learn

This program combines essential administrative knowledge with practical training in today’s most in-demand office skills. Coursework includes:

  • Office Management: Learn to organize, plan, and coordinate daily office operations with efficiency.
  • Computer Applications: Master industry-standard software to handle office tasks with ease.
  • Records Management: Develop techniques for maintaining and organizing vital office information.
  • Customer Service & Communication: Build strong oral and written communication skills to foster professional relationships.
  • Task Coordination: Analyze and streamline office procedures to improve productivity.

Career Opportunities

Graduates of the program are prepared for dynamic roles such as:

  • Administrative Assistant
  • Office Manager
  • Customer Service Specialist
  • Virtual Office Coordinator

Whether in business, government, or industry, this program provides the tools you need to thrive in a fast-paced professional environment. Students may also pursue industry-recognized certifications to enhance their credentials.

Interested?

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A25370A (Associate Degree) D25370A (Diploma) C25370A (Certificate)

The Office Administration curriculum prepares individuals for employment as administrative office personnel who use skills in the areas of office management, office finance, legal office, virtual office, customer service, and office software.

Course work includes computer applications, oral and written communication, analysis and coordination of office tasks and procedures, records management, and other topics depending on the subject area selected within this curriculum.

Graduates should qualify for employment opportunities in a variety of office positions in business, government, and industry. Upon graduation, students may be eligible to sit for industry recognized certification exams.

General Office Administration