Open LMS Help & Support

Orientation Packet for Students - Addresses Common Questions

Distance Learning Orientation Packet Student

Open LMS Help

Open LMS Student Help - Official Website - Self Help

Go here to find answers to common questions, directions for adding content, taking tests, interacting in an online course etc.

https://help.openlms.net/student-help/Student Help

Open LMS Getting Started - Official Website - Self Help

https://help.openlms.net/category/en/student/get-started-student/

Open LMS Support

Available to all MTCC students and faculty 24/7, including weekends and holidays.

If you need assistance, have questions, or encounter any problem with the online learning for Open LMS

There are three (3) ways to obtain technical support:

https://help.edusupportcenter.com/shplite/mcdowelltech/home

Call this toll free number: 1-866-834-8920

Chat: Chat with a service representative live over the web

Create Case: submit a help request ticket directly to one of our service representatives

MTCC Distance Education Support for Open LMS & Gmail

If you need help, have questions, or encounter any problem with online learning.

Joan Weiler - Open LMS / Gmail - System Administrator
Email: support@go.mcdowelltech.edu
Phone: 828-652-0651

Open LMS App Info and Download Links

https://www.openlms.net/open-lms-mobile-app/

A simple intuitive interface that lets you access your content, your messages, and your due dates easily from your mobile device. Communicate with all of your learners in one place, with Open LMS mobile, you can:

Send Facebook-style messages and notifications
Record video, audio, and take pictures
Track your online classes

Publisher Support for Students

Pearson

Pearson MyLab Math

Help Desk:
Telephone: 1.800.354.9706

Pearson MyLab Engineering

Help Desk:
Telephone: 1.800.354.9706

Cengage Webassign

WebSite : http://www.webassign.net/