Open LMS Help & Support
Open LMS Help & Support
Orientation Packet for Students - Addresses Common Questions
Open LMS Support
Available to all MTCC students and faculty 24/7, including weekends and holidays.
If you need assistance, have questions, or encounter any problem with the online learning for Open LMS
There are three (3) ways to obtain technical support:

- Call this toll free number: 1-866-834-8920
- Chat: Chat with a service representative live over the web
- Create Case: submit a help request ticket directly to one of our service representatives
Open LMS Student Help - Official Website - Self Help
Go here to find answers to common questions, directions for adding content, taking tests, interacting in an online course etc.
- https://help.openlms.net/student-help/Student Help
- https://help.openlms.net/category/en/student/get-started-student/

MTCC Distance Learning Support for Open LMS & Gmail
If you need help, have questions, or encounter any problem with online learning.
- Joan Weiler - Open LMS / Gmail - System Administrator
- Email: jeweiler25@go.mcdowelltech.edu OR support@go.mcdowelltech.edu
- Phone: 828-652-0651

Open LMS App Info and Download Links
https://www.openlms.net/open-lms-mobile-app/
A simple intuitive interface that lets you access your content, your messages, and your due dates easily from your mobile device. Communicate with all of your learners in one place, with Open LMS mobile, you can:
- Send Facebook-style messages and notifications
- Record video, audio, and take pictures
- Track your online classes
Publisher Support for Students
Pearson

Pearson MyLab Math
- Help Desk:
- Telephone: 1.800.354.9706

Pearson MyLab Engineering
- Help Desk:
- Telephone: 1.800.354.9706

Cengage Webassign
- WebSite : http://www.webassign.net/