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Business Seminar Schedule

Marketing Your Business for Greater Success:
Nothing happens in your business until you sell something. Do you have a plan to market what you do or sell? This seminar will help you determine the best way to develop a strategy for successfully reaching the right market.
Harry Ponder Tuesday, April 1, 2008 6:00 - 9:00 p.m.

Time Tested Ways to Increase Sales:
Some Sales Professionals feel sales would increase if they could only advertise more or lower the price! Of course, that usually means lower profit and lower commission. So you work even harder serving a greater number of customers and making less money. On the other hand, returning to the basics usually nets higher gross profit and more closed sales. Perhaps that explains why successful Sales Professionals have returned to these principals year after year!
Tim invites you to take a walk down memory lane and see what has worked for years! Learn some of the proven ways great Salespeople go about building a loyal customer base. Find out why it's important to generate new sales while retaining your loyal customers. This Seminar is for Sales Professionals who want to earn more money.
Tim Dannelly Tuesday, April 22, 2008 6:00 - 9:00 p.m.

Understanding Your Financial Statements:
What are your financial statements and who prepares these financial statements? Where does the information come from on the financial statement and what do they tell you about your business and its success? Harry Ponder, President of Carolina Business Services will answer these questions and more.
He will cover how the financial statements relate to your year end taxes for the IRS as well as which financial statements are the most important: The Balance Sheet, The Profit and Loss Statement, and The Cash Flow Statement. Harry will explain what a Cash Flow Statement is and how it differs from the P & L.
Harry Ponder Monday, April 28, 2008 6:00 -9:00 p.m.

What Your Customer Really Wants:
Does your business have slow days and good days? Are your customers becoming more demanding and less loyal? Do you notice a high volume of sales phone calls but a low number of actual phone conversations?
In the process of selecting your store from all the others, visiting your store and deciding to purchase, the quality of service and atmosphere influence your customer's decision. Your customer wants the best deal and the highest degree of personal service. Is your store known for these traits?
Tim will show secrets of providing Outstanding Customer Service! Learn how to put your best foot forward and turn demanding shoppers into happy buyers! Brush up on professionalism on the telephone and how to make voice mail more useful. Explore positive ways to handle irate customers. Learn how to encourage return business, have more fun at work and even make MORE MONEY!
Tim Dannelly Tuesday, May 13, 2008 6:00 - 9:00 p.m.

Discover Retail Sales Success:
From the sales floor to the boardroom, no one's selling anymore--but they should be. Learn why the sale starts in the parking lot and ends, well, never! Packed with information, this seminar will turn your assumptions about selling upside-down, break old habits that destroy sales and long-term relationships, and give you and your team the tools†you need to close more sales & win lifelong friends. There IS money to be made in retail. You just have to know what buyers want and how to help them get it.
Russ Seagle Tuesday, May 27, 2008 6:00 - 9:00 p.m.

How to Increase Your Prices:
The prices you charge say something about your business and affect sales. You'll learn how to test your market for the perfect price increase & discover what most people are willing to pay for your goods & services. Price points and bundling will also be discussed.
Russ Seagle Tuesday, June 10, 2008 6:00 - 9:00 p.m.